Frequently Asked Questions

Everything you need to know about your Estella shopping experience.

How do I determine my correct size?

We provide a detailed size guide on every product page. Since Estella collections feature various fits, we recommend checking your measurements against our chart to ensure the perfect silhouette.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may incur a small restocking fee.

When will my order arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your pieces sooner.

How should I care for my Estella garments?

To maintain the longevity of our fabrics, we recommend following the specific care label inside each garment. Most of our delicate pieces prefer professional dry cleaning or a gentle cold hand wash.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.

Do you ship internationally?

Yes, Estella ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.